Karibu Nairobi’s Shipping Policy

Domestic Shipping
We offer reliable shipping across Kenya.

• Shipping charges will be calculated and displayed at checkout.

• Standard delivery within Nairobi takes 1-2 business days, while deliveries to other parts of Kenya may take 2-5 business days (excluding weekends and public holidays).

• Orders placed on weekends or public holidays will be processed on the next business day.

International Shipping
We offer worldwide shipping.

• Once your shipping rate is determined, you will receive a notification to complete your payment on our website.

• Your order may be subject to import duties, taxes, or VAT upon arrival in your destination country. Karibu Nairobi is not responsible for these additional charges, as they are the responsibility of the customer.

Shipping During Sales & Promotions
Due to high demand during sales or promotions, orders may take 5-21 business days to process. Kindly bear with us as we work to fulfill your order as quickly as possible.

Tracking & Notifications
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

Lost or Delayed Shipments
If your order is delayed or lost in transit, please reach out to our support team at support@karibunairobi.co.ke for assistance.

For any additional questions regarding shipping, feel free to contact us at via email at support@karibunairobi.co.ke. Thank you for shopping with Karibu Nairobi!